Farfetch Nov 3, 2020

Mobile App Launch Performance II

Article Summary

At Farfetch, a 0.1 second delay in warm app launch costs $4.2M annually. That's less time than it takes to blink.

The Farfetch mobile team breaks down the business case for app launch performance, translating milliseconds into dollars. With 1 million+ daily launches across their iOS app, they've quantified exactly how much every second of delay costs in conversion rates and customer relationships.

Key Takeaways

Critical Insight

Measuring app launch performance and setting budgets transforms performance from an afterthought into quantifiable business decisions that engineering and product teams can negotiate together.

The article reveals how Farfetch structures their TTI budgets across launch stages to create a common language for performance discussions.

About This Article

Problem

Farfetch's iOS app launches over 1 million times daily and gets 100,000 new downloads per release. App launch is the first experience users have, so it matters most.

Solution

The team set TTI baselines at 2 seconds for cold launch and 1.5 seconds for warm launch. They created performance budgets by adding up inner stage budgets to get their targets.

Impact

Research shows 19% of customers uninstall apps that take over 5 seconds to load. Performance budgets give teams a common language for making trade-off decisions.

Recent from Farfetch

Related Articles