Google Play Adam Carpenter Nov 2, 2017

Why the First Ten Minutes Are Crucial for Mobile Game Retention

Article Summary

Adam Carpenter from Google reveals that most mobile games lose over half their new players in the first 10 minutes. The data shows exactly where retention breaks down and how top performers avoid it.

Using aggregated data from top grossing games on Google Play, this analysis examines the relationship between Day 1 playtime and Day 2 retention. The research identifies specific anti-patterns in the critical first 10 minutes that separate winners from losers.

Key Takeaways

Critical Insight

Top performing games retain twice as many players in the first 10 minutes by avoiding flat or declining early retention patterns, directly impacting DAU and revenue.

The article includes specific benchmarks for each quartile and a framework for diagnosing which anti-pattern is killing your retention.

About This Article

Problem

Mobile game developers often can't figure out why retention rates swing so wildly between games. Day 2 retention on Google Play's top grossers ranges anywhere from 22% to 52%, which makes it hard to know what actually needs fixing.

Solution

Adam Carpenter at Google created a framework that plots Day 1 minutes played against Day 2 retention. Developers can use it to see how their game stacks up against others and spot whether they're hitting the 'Flats' or 'Gorge' anti-patterns early on.

Impact

When games nail their first 10 minutes by fixing secondary downloads, tutorial design, and load times, they keep twice as many players. Top quartile games lose 24% of installs by minute 10. The worst performers lose 58%.