Google Play Ryan Richmond Jul 14, 2020

Optimizing Notifications in Games

Article Summary

Google Play analyzed platform-wide notification data across all games and found something surprising: more notifications actually hurt retention.

Ryan Richmond from Google Play shares data-driven insights on push notification performance in mobile games. The analysis reveals clear correlations between notification strategy and key metrics like retention and DAU return rates.

Key Takeaways

Critical Insight

Quality beats quantity: games that send fewer, more relevant notifications see better retention and engagement than those that blast users with high-volume messaging.

The article reveals exactly how Android P's new notification management features will expose games that overuse push notifications.

About This Article

Problem

Game developers didn't have a clear way to measure which push notifications actually worked. It was hard to tell which approaches improved performance across their players.

Solution

Ryan Richmond created a framework that measured notification effectiveness by tracking interaction rate percentage. This included users who expanded notification details or opened the app through notifications. It let developers compare results across Google Play titles using actual data.

Impact

The metric showed that games with high notification interaction rates had better Day 1-28 retention and higher DAU return rates. Developers now had a specific target to work toward when optimizing their notifications.