Just Eat Apr 26, 2021

iOS Accessibility Best Practices

Article Summary

Adrian Russell from Just Eat Takeaway turned on Screen Curtain and tried to order food through his own app. What he discovered was shocking: over 100 accessibility failures making the app nearly impossible to use with VoiceOver.

Just Eat Takeaway's iOS team conducted a comprehensive accessibility audit after user complaints revealed their app was unusable for VoiceOver users. They spent dozens of hours navigating their own app blind, documenting every barrier faced by users with visual impairments.

Key Takeaways

Critical Insight

The team fixed over 100 accessibility issues and embedded VoiceOver testing into their culture, transforming an unusable app into one that works for all users.

The fix for ephemeral message views reveals a clever approach to adapting UX flows specifically for assistive technology users.

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